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Many products ship free!
Bilstein 18-21 Audi Q5 B6 Performance Shock Front
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We are typically very quick and have a 24-48 hour turnaround time (this applies to products we have readily available at the warehouse and not a product that requires special order). Transit time depends on your order and which warehouse we are shipping from, but typical transit times are between 5-7 business days from one side of the US to the other. Larger items like bumpers and body kit conversions can take up to 10 business days to get you from time of ship.
Majority of the items we offer do ship free to the lower contiguous 48 states. States that require plane or boat to reach (such as Hawaii, Alaska, Puerto Rico, etc) do NOT qualify for free shipping. Larger items such as bumpers, hoods, fenders, also do NOT qualify for free shipping. Please contact us to inquire about international shipping costs. During checkout, you will know which items ship free and which have shipping costs associated with them. In general, larger/heavier items will have additional shipping costs (body kits, wheels/rims, etc)
Even though everything can be shipped internationally, sometimes the cost is simply just too high and doesn't make sense to do so. We're here to make sure you have a great shopping experience, so if you have a product(s) you want to inquire about, please contact us at email@example.com
Yes, we do price match reputable competitors in the marketplace. If you find a product cheaper elsewhere, please email us the (1) link of the product from our website and (2) the link to the competitor site. We will make an assessment on our end if we are able to price match or not and respond to you via email.
Typically you have 14 days to return a product you purchase when you change your mind. Damaged and improperly installed products are NOT eligible for returns. Shipping fees may be assessed and not refunded based on criteria as well as restocking fees. Please see our FAQ page for more details.
Unfortunate Kies Motorsports no longer does customer installs. Our HQ is solely reserved for filming, office space, and shipping/receiving.